Privacy Policy

Last Updated: 16/09/24

At Proxima Property Care, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Information: Name, email address, phone number, and address when you contact us or fill out a form on our website.

  • Service Information: Details about the property and the services you inquire about or book with us.

  • Technical Information: IP address, browser type, and pages visited, collected via cookies and other tracking technologies.

  • Payment Information: Payment details used when purchasing services (handled securely by third-party payment processors).

2. How We Use Your Information

The personal information we collect may be used in the following ways:

  • To provide and manage the services you request.

  • To communicate with you about our services, promotions, or updates.

  • To process transactions and send you invoices or receipts.

  • To improve our website’s functionality and the user experience.

  • To respond to your inquiries or customer service requests.

3. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share your information with trusted third-party companies who assist us in providing our services (e.g., payment processors, marketing platforms).

  • Legal Requirements: We may disclose your data if required to do so by law or in response to valid legal processes, such as a subpoena or court order.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

4. Data Security

We take the security of your personal information seriously. We use industry-standard security measures, such as encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.

5. Cookies and Tracking Technologies

Our website uses cookies to collect information about your browsing behavior. Cookies help us improve our website by providing insights into areas such as traffic and user preferences. You can set your browser to refuse all or some cookies; however, this may affect the functionality of the website.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the data we hold about you.

  • Rectification: You can request corrections to inaccurate or incomplete data.

  • Erasure: You can request that we delete your personal data, subject to legal retention requirements.

  • Objection: You can object to the processing of your data for direct marketing or other purposes.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing them with any personal data.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Proxima Property Care 7a Duntshill Road, London, SW18 4QN
Email: info@proximapropertycare.com
Phone: 07510 911606